am i suitable?

precare

aftercare

faqs

house rules & policies

General Health Policy

Please see the “am I suitable” section for more detail prior to booking. If you make an appointment and do not meet the general health policy criteria, your deposit will be forfeited (see “contradictions & refusal of service policy” below.) The TL;DR – I am unable to provide services to you if you are:

 

  • Are pregnant or breast-feeding

  • On high-risk medications

  • Undergone surgery in the last 3-months

  • Have presently active viral infections such as Blepharitis, Conjunctivitis, Cold Sores etc.

  • Had alcohol in the last 24 hours

  • Had ibuprofen in the last 24hrs

  • Had facial waxing in the last 24hrs

  • Undergone chemical peels or harsh exfoliations (such as micro-dermabrasion) in the last 48hrs

  • Show signs of poor hygiene

18+ Policy

You must be 18+ to undergo cosmetic tattoo services in Australia. Parental or guardian consent does not override Australian law. It is illegal to tattoo a person under 18, even with parental permission. Tattoo and cosmetic tattoo businesses are required to verify a client's age using a valid photo ID.

Contradictions & Refusal of Service Policy

Before booking, clients are responsible for reading all contraindications and pre-appointment instructions (e.g., age restrictions, medical conditions, medication use).

  • If you arrive at your appointment and we determine you are ineligible for the procedure (e.g, pregnant, breastfeeding, active cold sore, under 18, recent botox/filler outside the recommended window, etc.), your appointment will be cancelled.

  • In this scenario, your deposit will be forfeited, as the time was reserved for you.

Cancellation Policy

As an appointment-only tattooer, your booking means that my time is specifically blocked out just for you. Therefore, a non-refundable deposit of $50 must be made to secure your booking and cover the cost of that time slot in the event you are unable to make the appointment. This deposit will be deducted from your final total on the day of your appointment.

If you cancel your appointment with less than 72hrs notice or don’t show up to your appointment, your deposit will be forfeited. If you provide more than 72hours notice, your deposit will be carried over to the rescheduled booking. However, if you decide to cancel your appointment entirely, your deposit will be forfeited.

If you’re unexpectedly sick or unwell, please feel free to reach out directly, and reschedule. We wouldn’t want you undergoing any procedure when your body isn’t feeling its fittest, and we want to avoid the potential spread of illness to our other clients and ourselves.

A helpful notice period breakdown here for you:

  • 72 hours or more = Your existing deposit will be transferred to the new appointment date/time.

  • Less than 72 hours = Your deposit will be forfeited, and a new deposit will be required to book a new appointment. If you are unwell, I will happily reschedule you on a one-time-only basis and honour your deposit.

  • “No Show" (Missing the appointment with no notice) = Your deposit will be forfeited, and you will need to pay a new deposit before any future booking is allowed.

Late Arrival Policy

Please aim to arrive on time for your appointment. Obviously, life happens outside your control sometimes; and in that case please get in touch as soon as possible if you think you might be running late so I can either re-arrange or rebook you for another time based on the circumstances.

By booking, you understand that:

  • If you are more than 15 minutes late, I may not have enough time to complete the procedure properly.

  • This means you may need to be rescheduled for another time or day depending on the specific circumstances.

  • Late arrival with no prior notice will be treated as a cancellation with less than 72 hours' notice (forfeiture of deposit, new deposit required to rebook).

Results Policy

Cosmetic tattooing is a two-step process, and you will need to book a second ‘touch-up’ appointment to complete the service. Remember, that not everyone heals in the same way, and there are many factors that will determine the results following your first session, including but not limited to: following proper aftercare, skin type, environmental factors and so on.

Because of this, we cannot guarantee the final outcome, and additional sessions (charged accordingly) may be required to achieve the results you want.

If you have a pre-existing cosmetic tattoo and have booked for a correction, we cannot guarantee the results without knowing the extent of the potential existing skin damage, pigment retention, products used etc. We will always do our very best to give you the results you are looking for or as close as possible.